How can we help?How to get in touch with us should you need to

24/7 Support

If you ever have any queries or concerns, then please get in touch.
Our Chat Masters and Customer Service Team are always on hand to help you.

No matter what your query, we'll always be here to help you. But directing your question to the right department will help us to ensure you get a fast response. If you are having any technical difficulties or have an accounts query, please send an email to the appropriate department shown in the table below.

Additionally as we are always looking for ways to improve Kiwi Bingo UK, please e-mail any ideas or feedback about the games to the address below.

And if you have any questions about a bingo game itself or any of the Chat Games and can't find the information in the game's help files or on this website, then you can always speak to any of our duty Chat Masters in the Bingo chatroom.

They're also there 24/7. It's usually best to take the CM into "Private" by double-clicking on the CM's name in the list on the right hand side of the chat window. This will open a new tab within which you can have a private conversation with the CM.

Email/Fax Contacts

Email Address	Purpose
support@kiwibingo.co.uk	General help
deposits@kiwibingo.co.uk	Regarding deposits to your account
withdrawals@kiwibingo.co.uk	Regarding withdrawals from your account
tech@kiwibingo.co.uk	Technical difficulties and install issues
vip@kiwibingo.co.uk	Game related inquiries
feedback@kiwibingo.co.uk	Feedback, comments and suggestions
Fax Number	1-800-980-4858 (US Toll FREE)

In order for us to supply you with the best available service, we need your feedback. We always appreciate any feedback you have regarding our customer service operation. Feel free to send feedback to our customer service and support manager at feedback@kiwibingo.co.uk.

SPAM Filters

We use e-mail to keep you up-to-date with the latest promotions and offers and also to contact you with vital information concerning your account, cashouts, deposits etc. It is therefore essential that you add the above e-mail addresses to your "allowed list", "approved list" or "white list".

Please note that some Internet Service Providers, such as AOL, block ALL email from online bingo sites without giving their customers a choice. If you use an AOL email address you may not be able to receive mail from us. You should consider setting up a new free email account, for example at Yahoo.com, MSN.com or Hotmail.com